Terms & Conditions
Effective Date: [9 September 2026] Last Updated: [9 September 2026]
Introduction
These Terms & Conditions (“Terms”) govern the use of the Digiown LLP website (digiown.agency) and any digital marketing services, including SEO, PPC, content marketing, and social media advertising, provided by Digiown LLP (“Digiown,” “we,” “us,” or “our”) to a client (“Client,” “you”). By engaging Digiown’s services or using our website, you agree to be bound by these Terms.
1. Services
Digiown provides digital marketing services as described in the applicable proposal, scope of work, or service agreement agreed to by Client and Digiown. The specific deliverables, timelines, and scope for each engagement will be outlined separately and are incorporated into these Terms by reference.
2. Fees and Payment
Invoices are due upon receipt. A down payment may be required before work on a project begins. If payment remains overdue beyond Five days, Digiown reserves the right to apply a late payment fee of 5% per month on the outstanding balance, and/or to pause work until the account is brought current. Digiown may also remove or suspend any live campaigns, published content, or completed work from public visibility until outstanding payment is received in full.
3. Client Responsibilities
Client agrees to provide timely access, materials, approvals, and feedback needed for Digiown to carry out the agreed services. Where Digiown provides content, creative, or campaign assets for Client review, Client agrees to review and approve them within Five days of delivery. If no response is received within that period, the content will be treated as approved so that project timelines and performance goals are not delayed.
Client represents and warrants that any text, images, trademarks, logos, or other materials it provides to Digiown are either owned by Client or that Client has the legal right to use and share them. Client is solely responsible for the accuracy and legality of its own products, services, and business claims.
4. Intellectual Property
Upon full and final payment, Client will own the completed deliverables created specifically for Client under the engagement. Digiown retains ownership of its own pre-existing tools, templates, processes, and any unfinished or in-progress work product until payment is complete. Digiown reserves the right to reference completed projects, campaigns, and results (in general terms) as representative examples of its work, including in case studies and portfolio materials, unless Client requests otherwise in writing.
5. No Guarantee of Results
Digiown will use professional efforts to deliver effective marketing services; however, digital marketing outcomes such as search engine rankings, website traffic, lead volume, conversions, or sales are influenced by many factors outside our control, including search engine algorithm changes, market competition, and Client’s own website and business. Digiown does not guarantee specific rankings, traffic levels, conversion rates, or revenue outcomes.
6. Limitation of Liability
To the fullest extent permitted by law, Digiown’s total liability for any claim arising from or related to its services will not exceed the amount Client paid to Digiown for services in the Twelve-month period immediately preceding the claim, excluding third-party costs such as ad spend. Digiown will not be liable for indirect, incidental, consequential, or special damages, including lost profits or lost business opportunities, even if advised of the possibility of such damages.
7. Indemnification
Client agrees to indemnify and hold Digiown harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from materials, content, or instructions Client provides to Digiown, including any claim that such materials infringe a third party’s rights.
8. Cancellation and Termination
For ongoing monthly services, Clients may cancel or downgrade services by providing written notice at least 30 days before the end of the applicable billing month. Digiown will continue providing the agreed scope of services through the end of the notice period. Digiown reserves the right to suspend or terminate services for non-payment or breach of these Terms, subject to reasonable written notice where practical.
9. Governing Law
These Terms are governed by the laws of Sindh, Pakistan, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in Karachi, Pakistan.
10. Changes to These Terms
Digiown may update these Terms from time to time to reflect changes in our services or for legal or operational reasons. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
11. General Provisions
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. A party’s failure to enforce any provision will not be considered a waiver of that provision. These Terms, together with any signed proposal or service agreement, represent the entire agreement between Digiown and Client regarding the services described, and may only be modified in writing signed by both parties.